Voice Mail Greetings & IVR Prompts
Streamline your on-hold and telecommunications audio needs into one professional source. IOHI provides polished voice mail, auto attendant and IVR prompts in any required format, including specialized codes for your VoIP system. IOHI can load the files directly or provide completed greetings to your Telecom team or phone provider.
Your IOHI Audio Marketing Package Includes:
- Site surveys.
- Installation and personal technical assistance.
- Ongoing service and support.
- Unlimited on-hold updates available with the option to "tag" programs at the branch level.
- Unlimited IVR & Call Tree prompt design & recordings.
- Audio productions delivered in any required format to interface with existing infrastructure as needed.
- Usage Tracking / Message Relevance documentation provided upon request.
- Quality Assurance checks & balances to monitor stability of service.
- Development of custom message library with online update options available.
Call Handling
IOHI Call Handling solutions are like adding a full-time receptionist, with no salary or benefits required!
Gives promotional information
The call handling equipment:
- Captures each call
- Gives promotional information
- Offers answers to frequently asked questions
- Rings the caller through to your staff
The majority of callers will receive the information they were looking for via the greetings and messages and never require assistance of your employees. This allows your team members to focus on customer service in the store while ensuring callers are handled professionally and quickly get the answers they were seeking.
Find out more information about IOHI On-Hold or any of our other solutions by calling 1.800.580.4653
- or -
Click here to talk live with a representative now!